MTN and the National Water and Sewerage Corporation (NWSC) today announced the launch of a futuristic water utility payments service that will allow about 300,000 customers of the national water utility company to pay their bills using MTN Mobile Money.

The service, distinguishes the NWSC as a forward-looking government parastatal for embracing the most modern tools for the convenience of its customers.

NWSC Customers will pay their water bills using MTN Mobile Money, off an easy-to-follow menu updated on all MTN Mobile phones.
Announcing the innovation, MTN Uganda Chief Executive Officer Themba Khumalo congratulated the NWSC team for adopting MTN Mobile Money and its benefits.

“When we first introduced MTN Mobile Money, we saw the endless possibilities it presented to individual subscribers and to organizations such as NWSC. However, the speed with which you have taken MTN Mobile Money on for utility payments is gratifying, and sets you apart from the rest as visionaries,” Khumalo said.

Commenting on the innovation, NWSC Managing Director, Dr. William Muhairwe said mobile bill payments increased reliability of water supply to customers.

“The convenience of MTN Mobile money to our customers is what we as a customer centric organization are looking for because it is a real time solution and will eliminate delays in updating customer accounts as well as the need to physically move to pay your bill or check your account balance. When customers find making payment so simple, they will certainly keep their accounts up-to-date and will therefore never get disconnected. Our desire is to ensure that our customers get the best service in the most convenient way possible and innovations that lead us towards that goal like this product is what we are after because at NWSC, the Customer is King.”Muhairwe said.

The MTN Mobile Money service was initially launched as a person-to-person transfer service, but has since launch in March 2009 began to be adopted by corporate bodies such as Multichoice Uganda for DSTV subscription payments, and now NWSC.

“Since we launched MTN Mobile Money, approximately 1.5million users have registered for the service, and we have over 2500 agents across Uganda. Over 1.7 trillion Uganda shillings has been transferred countrywide, which proves that the service is vital to more and more people in their daily lives,” Khumalo added.

The service is available to all MTN Mobile Money registered customers.

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